Frequently Asked Questions

This is a resolution issue. Before connecting to the digi-MOD HD, ensure the output resolution of the source device is 1080i or 720P.

There is no input signal present at digi-MOD HD. Check source is powered and connected properly.

Re-tune the TV with auto scan for the new MPG4 TV channel. If the TV does not find the new channel, the TV may not have an MPEG4/AVC compatible tuner.

Check Cabling. Check that the correct programming has been carried out .Check the channel that has been programmed is clear from any other FTA transmission.

Ensure that the modulated channel is not the same as a channel being transmitted by a TV station. Check the channel that has been programmed is clear from any other FTA transmission.

Yes. Follow the set up requirements from the install manual.

Yes with the optional RL-ACC500 rack ears and screw pack the digi-MOD will be fit into a 1 RU space.

Yes. Simply replace the existing resi-linx analogue modulator with the digi-MOD. If you still require IR control using existing RF210/ RF200 please check that the digi-MOD modulator you have chosen offers this feature.

Suggest employing the services of an experienced installer, who has test equipment to determine signal strength and quality. This will allow him to determine how best to solve your problem. If there is too much electrical noise in your environment, tuners will have difficulty decoding the low signal over the noise, resulting in either pixelation or a completely frozen screen.

Approximately 60 meters, depending on environmental interference.

Antenna +2dB adjustable and Modulator +3dB.

Confirm that remote power switched is "ON", at the rear of the device and that there is no power supply connected to the RL-RF380.

After checking all cable connections check to see if a non resi-linx RF splitter that does not pass DC or IR is connected to the corresponding RL-RF380 output/s. Remove or replace. Check coax input and output are on the correct ports.

Check the correct power supply is connected. (12Volt / 1.5 Amps)

Yes - you can use as many as you need in any installation. Simplychange particular settings in each modulator to be different from any FTA broadcasters or other modulator servicesin the system - as detailed in the instruction manual.

• RF Output Channel - Default  UHF 21
• LCN - Default 101, 102, 103, 104
• Channel Name - Default CHANNEL-1, 2, 3, 4
• TS ID - Default 1000
• Program Number - Defalut 1000

No - both units are passive cooled meaning silent operation.

HD-1000DM/HD-2000DM & HD-4001DM are defaulted to MPEG-2 which can encode AV resolutions like 576i, 720p and 1080i.

HD-1000DM/HD-2000DM & HD-4001DM can be adjusted to encoder to AVC (MEPG-4) which can encode 1080p along with 576i, 720p and 1080i. 

The HD-1600 is a AVC (MPEG-4) encoding unit and can encode 576i, 720p, 1080i & 1080p.

NON AV resolutions can not be encoded by either the Modulator or the TV/STB Tuner. 

The problem may be radiated electrical noise from the TV. Reposition the IR Target.

Check emitter head placement. NOTE: Do not place emitter head directly over IR sensor. Dependent upon sensitivity of the IR receiver on the AV equipment, optimal placement of the emitter heads may require a process of trial and error.

Replace batteries in the remote control and re-check.

Yes, our kit is approved by FOXTEL for use with all Foxtel receivers.

Four devices with the included pair of dual emitters.

2.7 metres.

7 targets.

No, the operating voltages are different.

Check the power supply. When tested it may indicate correct voltage, however under a load if may fail.

Check that RGB RCA cables are in the correct inputs. Confirm that UTP cable is terminated as per installation manual. If using RJ45 data inserts or patch panels, check that UTP cable is correctly punched down.

Yes, you will need to order an RL-ACC300 remote.

Ensure correct cable termination as per install manual.

Ensure that another device is not paired with the device and that your Bluetooth enabled device is within the 15m range of the receiver.

Ensure the audio system is set to the correct input. Ensure the volume on the source device is at a suitable level. Ensure the Bluetooth receiver is powered on.

The blue LED on your Bluetooth receiver should flash.

205mm

All resi-linx products come with a standard 12-month warranty, with the exception of the KT-FX range which comes with a 3-year warranty.

Standard service charges:

> Replacement power supply: $275

> Replacement fan: $35

The above charges do not include freight to and from the service centre.

In instances where the failure is more serious, the repair unit may need to be shipped overseas back to the manufacturer. In these instances, a quote will be provided which will require approval and deposit from you before any work is commenced.

A fee of $25 will apply where upon inspection there is no fault found with the equipment.